Terms Of Use

Effective Date: June 1, 2025

Welcome to Navita Health ("Navita," "we," "us," or "our"). By accessing or using our website (navitahealth.care), you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use our website.

1. Website Purpose

This website is intended for general informational and educational purposes related to Navita Health’s services, including wellness programs, healthcare resources, and clinic information. It is not a substitute for professional medical advice, diagnosis, or treatment and does not amend or replace any rights or benefits available under Medicaid or other government health programs.

2. Medical Disclaimer
No Medical Advice: The content on this website is provided for informational purposes only and should not be interpreted as medical advice, diagnosis, or treatment.- Always Consult a Professional: Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition or treatment.- Emergencies: In case of a medical emergency, call 911 or go to the nearest emergency room immediately.- Medicaid Participants: Your coverage and benefits are determined by applicable federal and state Medicaid rules and program manuals. Nothing on this website changes or creates rights under those programs.

3. Eligibility
By using this website, you affirm that you are:- At least 18 years old, or using the site under the supervision of a parent or legal guardian; and- Able to enter into a legally binding agreement under applicable law.

4. Permitted Use
You agree to use this website only for lawful purposes and in accordance with these Terms of Use. You may not:- Use the site in any way that could harm Navita Health or others;- Attempt to gain unauthorized access to any part of the website, server, or connected systems;- Upload or transmit any viruses, malware, or other harmful code; or- Interfere with or disrupt the website’s operation or performance.

5. Intellectual Property
All content on this website, including text, graphics, logos, icons, images, audio, video, downloads, and software, is the property of Navita Health or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or publicly display any content without prior written permission from Navita Health.

6. Privacy & HIPAA
Use of this website is also governed by our Privacy Policy and our HIPAA Notice of Privacy Practices, which explain how we collect, use, and safeguard your information, including any Protected Health Information (PHI). Do not submit PHI through unsecured website forms unless the page specifically indicates it is a secure, HIPAA-compliant form.

7. Non-Discrimination and Accessibility
Navita Health complies with applicable federal civil rights laws, including Section 1557 of the Affordable Care Act. We do not discriminate on the basis of race, color, national origin, age, disability, or sex. Navita Health provides free aids and services to people with disabilities (such as qualified sign language interpreters) and free language services to people whose primary language is not English. To request these services or file a grievance, contact: Compliance Officer: compliance@navitahealth.care | 888-343-2758. You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.

8. Medicaid Program Integrity & Reporting
Navita Health complies with all federal and state Medicaid integrity requirements, including obligations to detect and report fraud, waste, and abuse (FWA). Concerns about potential fraud, waste, or abuse may be reported to Navita Health’s Compliance Department at compliance@navitahealth.care or directly to the U.S. Department of Health and Human Services Office of Inspector General (OIG) at 1-800-HHS-TIPS (1-800-447-8477).

9. Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for convenience only. Navita Health does not endorse or control these third-party sites and is not responsible for their content or privacy practices.

10. Disclaimer of Warranties
This website and its content are provided “as is” and “as available”, without any warranties of any kind, express or implied, including but not limited to:- The accuracy, completeness, or timeliness of the information;- That the site will be uninterrupted or error-free; or- That the site or its server are free of viruses or harmful components.Use of this site is at your own risk.

11. Limitation of Liability
To the fullest extent permitted by law, Navita Health shall not be liable for any damages arising out of or related to your use of this website, including but not limited to:- Direct, indirect, incidental, or consequential damages;- Loss of data, profits, or business opportunities; or- Personal injury or death arising from reliance on information presented on the site.

12. Indemnification
You agree to indemnify, defend, and hold harmless Navita Health and its officers, employees, contractors, and affiliates from any claims, damages, liabilities, and expenses (including attorney’s fees) arising from your violation of these Terms or misuse of the website.

13. Modifications to the Terms
Navita Health reserves the right to modify these Terms of Use at any time without prior notice. Updates will be posted on this page with the revised effective date. Continued use of the website after changes are posted constitutes your acceptance of the new terms.

14. Termination
We reserve the right to suspend or terminate your access to the website at our sole discretion, without notice, for any violation of these Terms or for any other reason.

15. Governing Law
These Terms of Use are governed by and construed in accordance with the laws of the State of Ohio and applicable federal Medicaid and healthcare regulations, without regard to conflict-of-law principles. Any legal action relating to these Terms or the use of this website shall be brought in the state or federal courts located in Ohio.

16. Contact Us
If you have any questions about these Terms of Use, or to request auxiliary aids, language services, or to report Medicaid compliance concerns, please contact:
- Email: info@navitahealth.care
- Phone: 888-343-2758